Thursday, February 19, 2015

Customer Appreciation

While Steve is out building a house I am deeply involved in building our website. As I pour over my customer list and my jobsite photos, I really feel like I am taking a trip down memory lane. I guess we have been very fortunate with the customers that have come into our lives. When we contract a project with someone we really end up having more than a business relationship. We have morning coffee together, sometimes an evening glass of wine. We learn about extended family members, weddings, new grandchildren and sometimes help to welcome the new family dog!! Oh the stories we could tell......
I receive letters and emails from our customers about various jobsite activities that make me proud of what Steve does on a day to day basis. I came across this email from 2012 from Gil Wheeler of Lake Leelanau. This one really brightened my day (and cracked me up!).




LOCAL CONTRACTOR TAKES AGGRESSIVE ACTION TO STAY ON SCHEDULE

Dateline April 13, Leelanau County Michigan

Today local contractor Steve Cuson was unexpectedly seen cruising on the shores of Lake Leelanau in a large bulldozer, a task he does not normally handle.
Steve noted to this reporter that he needed to move some dirt fast to make room for foundation stakes and was pleased to find out that a dozer on the site had the keys in it. "When you have a problem, you need a solution, and this one was obvious" said Mr. Cuson '"Our firm will do anything to keep on schedule."

See the three photos of this interesting episode. 
















So yes, Steve will do what it takes to keep things on schedule (in case you're wondering, our excavator gave him permission to drive the dozer!). I couldn't imagine what it would be like to 'not' have the relationships and trust we have with our customers. Spending these recent days reviewing our 16 year history in Leelanau County has undoubtedly confirmed to me that we couldn't have chosen a better place to establish SweetWater Contracting.


I'm just going to end with a big shout out -you all know who you are!



THANK YOU!

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